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Reviews for Madison Newport

Posted On: 9/19/2018

Moving up

The staff at Madison Newport are second to none. Lindsey, Vanessa and Claudio are one of the main reasons I renew my lease each year. When we moved into a bigger apt. it was an easy process due to the help from the staff. Thanks again, it's much appreciated!
By: Anonymous     Verified Resident
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Posted On: 7/20/2018

Happy tenant

I would like to thank the staff at Madison Newport for making my move an enjoyable experience. Staff have been very accommodating and supportive of my move-in needs. I never had a difficult time reaching a staff person by phone when I had questions. The staff facilitate a most welcoming environment by their cheerful demeanor and helpful nature. The apartment complex is well maintained, clean, and quiet. I am happy I chose this apartment complex . Thank you Madison Newport!
By: Anonymous     Verified Resident
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Posted On: 6/29/2018

Overall Experience

Living at Madison has been such an amazing experience. The apartment complex is very nice and kept up well. Lindsay, one of the leasing manager is so nice and very easy going. The whole staff is amazing and always helped with whatever was needed. Throughout my time at Madison I had zero problems. The community that I was apart of of here was one I will never forget. All the people that I met were so nice and friendly and always had smiles on their faces. I really enjoyed my time at Madison and I would recommend it to everyone.
By: Tyler Steele     Verified Resident
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Posted On: 5/29/2018

Lindsay and Madison Newport Staff

I have lived at Madison Newport for 8 years and have seen several management changes during that time. Change can be difficult, but Lindsay Ng/Business Manager, is a welcome addition. She is very professional, an exceptional communicator, delivers on her commitments, and if she doesn't have an answer at the time of inquiry, she will research and promptly get back to you. Even if a solution isn't immediately available, she will provide regular updates. I have known Claudio and Vanessa for 8 years and they have been part of the previous and new management group. They also deliver on their commitments and continue to provide exceptional customer service. I also want to mention Kim and Christian. While they are the newest staff members, they are exceptionally polite, professional and efficient/customer-focused team members. I don't often write reviews but felt compelled to do so in this instance. This is my home, and the staff go above and beyond to make Madison Newport a very welcoming experience.
By: Gina B.     Verified Resident
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Posted On: 5/3/2018

PARADISE

Living here at Madison Newport Apartment Homes is nothing short of living in PARADISE. Lindsay the Manager and both Vanessa and Kim in the leasing office make you feel like you are living at a 5 star resort. Their attention to detail and personal touch leaves you with the feeling that any question or concern I might have is their number one priority to resolve as soon as humanly possible. The property is immaculate, peaceful, and maintained to the highest standards!! I couldn’t even imagine living elsewhere...SERIOUSLY. Thank you Lindsay, Vanessa and Kim for making me feel like royalty! Robert
By: Robert Seigel     Verified Resident
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Posted On: 4/24/2018

Customer service

While touring the property i was helped by a young lady named Vanessa Medrano. She was exceptionally knowledgeable, friendly and very professional. I am considering leasing based on the overall atmosphere, location and wonderful customer service.
By: Diana Costa     Verified Resident
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Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars